2 /5 Laura bowers: I wish there was an explanation for the stars. I think of all the nail places I have been to, Jen Nails has the biggest selection..if you ask, of different polishes and different types of style Chrome…. Like that. I would still be going there if I had the courage to make an appointment with a different tech. But I went to her for about a year or a little more so it would be uncomfortable. The tech also was hit or miss. One time it was awesome then the next time it wasn’t. She barely speaks English but the owner is in front of her and she usually translates. Let me say I always give minimum 30% tip. I have worked were tips really count…. The straw that broke the camels back is when she like hurt me… ya know where it gets hot. I am not mad about that I am mad about her reaction. I flinched and like pulled my hand like towards myself and she literally crossed her arms and said you need to stay still? And I just got tired of EVERYTIME telling her boss to tell her that I didn’t want them thick…. I mean after how many times I go there she shouldn’t keep being told…also it seemed like she understood everything I was saying but once in awhile I had to have the owner translate. She was so unfriendly and never smiled. I just got sick of begging how I wanted my nails… just not to thick and almond shaped. And o felt like she was talking about me in her language. I never was rude to her or anything. But I shouldn’t have to kiss her butt so she would do my nails right? So I now go somewhere else where they don’t have nearly as many choices but my nails are done right without me begging. But I sure wish I could go back and get someone else!!! It stinks…I was a sales manager at very large furniture store for 23 years… which is why I say if I were her boss she would be fired for the way she treats customers. She barely spoke English but she sure learned how to be rude!