1 /5 Kristin Palazzo: Took car in November 18th for a coolant leak, about a week before I was supposed to head to Pa for my friends wedding. Flight non refundable. Took car in and was told I needed to have my radiator replaced $1,000, I let them know that I had a timeline that the coolant leak wasnt terrible so if it needed to be done soon I could do it after. Missed flight, got car back a week later, still leaking. Let them know it was still leaking, they said theyd make it good so I brought the car back. Parts dont come in for a week. They replace my return lines (something directly related to the leak). Return car, still leaking. I am extremely upset at this point. I let them know I will be driving to Pa for the Christmas holiday and Id like to have the car back, not leaking, well before so I can make sure there are no other issues. This time I have to pay for the part (complete lower coolant hose, also directly related to original problem). Bring the car in and they return it to me the day that it snowed so I couldnt check reliably if it was leaking. The next day I open the hood, and the coolant is low. I brought the car in with a coolant leak that was minor and now I have to check my coolant every day. I will not be back. Including the rental car I now have to rent, the plane ticket from the wedding, the Lyft rides to and from and service itself I have dumped $2,000 into this saga without an end in sight. Save your money, they dont care, merry Christmas to me.
