Christina Couty For updating my previous rating from three stars to ZERO stars if possible. I havent been to Fancy nails in 3 years. I was reminded why I had it returned until today. They opened the doors at 9:24, earlier than they open. I had an appointment at 9:30 with Lisa. They did not have my appointment documented even though I scheduled it 3 days prior. I received my pampered pedicure service from a male (unknown name). I set for more than 40 minutes waiting on my toenails to dry. At this point the polish would slide directly off my toes if touched. A different female nail tech came over put a top coat on and told me it would dry as she set me underneath the feet fans. 10 minutes later the top was dry to the touch. However, the polish would still slide off my entire toenail if barely nudged. I have been in the store over 1 hour 45 minutes at this point. The female nail tech was going to redo my big toes until I said no. I wanted all of them redone because the polish on every toe was sliding off. Knowing I had to pick up my son, after she took off the polish, I told her to forget it. I just wanted to leave. I did not get a partial refund (nor my tip back) or an apology from the nail tech who screwed up my toenails.
I would give zero stars if I could. This time I wont return in 3 years, 4 years, 5 years or more. Im am finished. Please find somewhere else for your nails in Harrisburg, Illinois.
1 /5
Teresa Harris Everyone is great but Jenny goes far and above. I just Love Jenny.
Jenny Thank you for all that you do for me. Please also tell your husband Thank you also.
5 /5
Angie Dunning Had the wonderful pleasure of taking my Momma to get her nails done for her first time ever for her Mothers Day! She was concerned about the time due to an appointment she had to be at. Not only did they make SURE that she was done in more than enough time, they did perfect for her and she completely enjoyed the experience and LOVED her results!!! Also went ahead and had mine and my bestie done! Love when Sonny or any of them do some freestyle designing! Thats my favorite visits!!!!!
5 /5