1 /5 Shivani R: Update: It has now been 4 months and my nails just recovered from this experience. I wasn’t able to get my nails done for 3.5 months because of how badly my nails were damaged. I just want to reiterate how terrible my experience was at this place. Maybe it was just that specific technician, but literally the worst ever.
Worst nail experience ever! I went in last weekend because of positive reviews and recs, but regret it so much now. I just needed a gel polish change and ended up leaving with my nails in the worst shape they’ve ever been in.
First, the technician used this gel polish remover instead of acetone that completely stripped the bed of my nails. I told her my nails were curling up from it and she didn’t do anything. Then, she used her tool with a massive buffer head to buff away the polish to the point where it was burning me. I told her and she changed the head of her tool to another massive buffer. Have never felt pain like that while getting my nails done. By the time she was done with her tool, the beds of my nails were red. However, I figured the gel polish would cover them up and they would be better in a few days. Wrong. Not only did all of my polish turn a different color after a day (picture), but I just had to cut my nails completely down because they were bending and breaking from the damage. You can see in the picture after I cut them that the technician buffed away most of my nail and they are paper thin now. This explains why I was feeling so much pain during, too. I have naturally strong/thick nails, so seeing that I have basically no nail left was very upsetting. Would not recommend this place at all.