Pure Rain Nail Spa - Chicago (IL)

2 /5 Bryana Robinson: I usually love this nail salon however, I had a horrible experience today with Aida. I did not originally book with her but I was open to trying her due to them changing the provider last minute. I politely corrected the shape multiple times and even provided a picture of my nails from a previous visit to help aid. After the shape was “good enough” we went on to the French Tip design. After I corrected her on the French Tips twice, I asked if I could just leave the Bubble Bath base that we already had and not do the French Tip. Aida proceeded to wipe the white polish off as if I was doing her a disservice and put the top coat on with a hurry. After one coat of top coat, I noticed that the white polish remained on the edges of my nails therefore I pointed it out which resulted in her filing the white off instead of actually fixing it. I paid for the service and left but returned 10 minutes later because I needed to book the service all over again with one of my original providers. I pointed out the streaky polish and imperfections to Aida which I guess hurt her ego because she started to get snappy and go back and forth with me over why its looks different. “They use a different product that I do.” “Well thats just how it looks.” “I did two coats of clear.” (She didn’t) The cherry on top of the cake is that Aida knew I wasn’t satisfied yet I paid full price today (Oct. 12th) and proceeded to tell me that I will have to pay full price to get what I ORIGINALLY requested when I come back Thursday (Oct. 17th). My mood is completely ruined and I would not recommend her to anyone. Pictures included: 1 picture of service requested with another provider in the shop & multiple pictures of my nails today. UPDATE: After this review, I got contacted by management which were very understanding and apologetic. I went back to Pure Rain and got my nails redone by Henry. He did a good job and customer service is always amazing. I will be coming back for Henry to do my nails.

5 /5 ska: Got a no chip manicure, walk in. They were able to accommodate me without prior appointment. My girl was so sweet and got the job done. She entertained my second guessing on color choice and was very patient and helpful. It was a quiet space. Not crowded. 2 coats of funny bunny and one coat of bubble bath.

5 /5 tumenjargal tume: I recently had the pleasure of experiencing the Citrus Paradise Pedicure at Pure Rain Nail Spa, and I can confidently say it was one of the best spa treatments I’ve ever had! I particularly appreciated the attention to detail—the technician took the time to ensure my nails were perfectly shaped and polished. The final touch was a delightful citrus-infused lotion that left my feet feeling hydrated and smelling amazing. Overall, I highly recommend the Citrus Paradise Pedicure at Pure Rain Nail Spa. It’s the perfect escape for anyone looking to pamper themselves. I will definitely be returning for this beautiful experience!

5 /5 Elsa Enkhbayar: Got my nails done when I was here visiting my friend. It’s nice and relaxing salon with quality service. She was very detailed and made sure my cuticles were clean. I have very thin sensitive skin but she was managed to clean it without hurting me. I also got a cute simple nail art. Just look how nice and clean it looks. Can’t stop staring ate nails. Thank you

5 /5 Manal Batbaatar: Thank you Pure Rain Nail Spa! The spa is impeccably clean, which is always a top priority for me, and the attention to detail in maintaining the space is impressive. The service was outstanding, every staff member was professional, friendly, and truly attentive to my needs. They took their time to make sure my nails were done to perfection, and I never felt rushed, which is rare these days. The technicians are clearly skilled and passionate about their work, ensuring a top quality experience from start to finish. I Highly recommended!