3 /5 Cindy Bladow: Hygienist, Jacob is fantastic. I schedule with him regularly. -he is efficient and thoughtful. The dentists are also wonderful. Our family has been going to this practice for years, even prior to present dentists. The three star rating is because of the experience checking in this time. Front desk had a speaker phone loud with an insurance agency, preapproving a procedure. It was unprofessional and actually had me confused considering the concerns with confidential matters. I believe it was also a HIIPA violation as PHI was being discussed. I am glad I was not the patient whose information she was discussing on the speaker phone. But then I quickly realized that if she did that with another patient, it is probably regularly done with others as well. The actions unfortunately have me questioning if I will continue at this practice.