1 /5 Michael Dion: Well appointment 2 made this review completely different!. COMPLETE UNPROFFESIONAL OFFICE!
Went in for a filling on a problem tooth they told me in November they would fill. jan 10 was my appointment.
after waiting in the chair for 40 minutes an assistant came and said they would just expose my nerve with the drill work from a filling (this was not what Dr. Heller told me in Novemeber). So, they want me to go get a root canal on this tooth. I asked why they didnt just call me with thier changed mind and got no response.
I left, and then was asked to come back in by the assistant. Who then said that they didnt pull my record from the Endodontist I saw till I was sitting in the chair that moring (!!!!!!!!), they thought I had a root canal done (how they would think this i have no idea).
So I left, because I needed to call my endodontist and get a root canal!
Two days later we get mail saying they dont wanna work with us anymore. MID CAREPLAN!!!!!
This place is a farce. Heller herself is very nice and, as far as I know, she isnt bad at doing the work. But the office is a JOKE. The office staff is totally different than when I saw her in late Nov 2023. PATIENT BEWARE, they claim to be for comfort but they lie, and then when THEY lie, they blame YOU.